FAQ - Frequently Asked Questions

Frequently Asked Questions

Shipping

How long does delivery take?
Delivery usually takes 5 to 8 business days across France and Europe.

Do you ship internationally?
Yes, we deliver across France and selected European countries.

How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking details.

Returns

Can I return my order?
Yes, you can request a return within 30 days of receiving your order.

What conditions apply for returns?
Items must be unused, in original condition, and in original packaging with tags.

How do I request a return?
Please contact us at naworldfr@gmail.com with your order number and details.

When will I receive my refund?
Refunds are processed after inspection and may take 5–10 business days to appear.

General

Where is NA WORLD based?
NA WORLD is based in Paris, France.

How can I contact you?
You can contact us at naworldfr@gmail.com or by phone.

Do you offer secure payment?
Yes, all payments are processed securely.